[APP] App push notification

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App push messages are sent even when the app is not running if the user has enabled app push notifications.
In other words, because it is a notification feature that users can view on the lock screen without having to open the app, it is important to carefully set up a specific audience.

Basic conditions for use

To use the app push function, you must meet the two conditions below.

1. The growth action function must be linked.
2. Settings for each platform (Android, iOS) must be completed.

[[Quote: Guide: Normal]] To link the growth action function, you must use the DFINERY paid plan. [Inquiries about use]

Setting up the app platform

1. Setting up Android

a. Check the Firebase Server Key and Sender ID in the Firebase console . [🤔How do I check?]

b. Go to the Growth Action > Settings > Android Push Setting menu.
c. Enter the confirmed key value .

2. Setting up iOS

a. Check APN authentication key or certificate do. [🤔How do I check?]
b. Go to Growth Action > Settings > iOS Push Setting menu.
c. Register the confirmed authentication key or certificate .

[[Quote:Warning:Medium]] Be sure to check it out.
- You must register a p.12 certificate without a password.
- p.12 The certificate must be registered as Production type (for distribution).
- iOS Growth Action Server Push only works in a production environment.

Once you have completed setting up the basic conditions for app push notifications, set a specific audience.
Specific audience settings and detailed message settings can be found in the Push Message Quick Guide .

Action settings through app push

The push message creation steps do not differ greatly depending on the push channel (App, Web, Kakao, SMS).
However, settings for actions when a user clicks or touches the message may vary depending on the channel.

For app push messages, you can determine user behavior below:

• App Open : Touch the push message to launch the app.
• App Open with Deeplink : When you touch the push message, it moves to the deep link point you set.

App push report

You can check the delivery report in the Dashboard tab for each push message. [Check the push message report]

[[Quote:Warning:Small]] There may be a difference between App Push Audience figures and Send figures.
- If the device is turned off or not connected to the network, it cannot receive pushes.
- If the user opts out of receiving pushes, he or she cannot receive pushes.

Number of opens after sending a push message

TTL indicates the validity period for message transmission.
If the user is offline when the app push message is sent, the message can be maintained for a certain period of time and then sent when the user is online.

The default TTL setting for AOS (Android) and IOS (iPhone) is 28 days.
Therefore, if the users terminal cannot receive pushes, such as when it is turned off or not connected to the Internet,
The message may be displayed late by up to 28 days, so the open count in the report may occur even after the push message is sent.

How to unsubscribe from app push notifications

Push notifications should be able to be freely turned on and off by users. Here's how to unsubscribe from app push notifications:

1.Unsubscribe from Android notifications [Android Help Center]
a. Press Settings > ‘Notifications’ menu.
b. Tap Notifications > App Settings.
c. Open your phones Settings app. c. c. Open your phone's Settings app.
d. Tap Notification app settings .
e. Under 'Apps that recently sent you notifications', find the app that recently sent you a notification. e. e. '최근에을 보낸 앱'에서 최근에을 보낸 앱을 찾습니다.
・ To see more apps, tap All apps in the drop-down menu
f. Tap the app.
g. Enable or disable notifications from the app. g. g. 앱의을 사용 설정 또는 중지
・You can disable all notifications related to apps displayed in the list.
・Tap the app name to select a specific category to receive notifications for.

2. Unsubscribe from iOS notifications [iOS Help Center]

a. Go to Settings > Notifications and tap Siri Suggestions.
b. Turn off all apps.