[2024.07] Changes to Service Provision Policies
FollowHello,
This is Dfinery.
To ensure continuous and stable service for our customers, we have had to make some changes to our service provision policies for certain features. The details of these changes are outlined below.
1. Dashboard
[Change in Maximum Number of Creations Allowed | Effective Date: 2024.07.31]
The maximum number of dashboards that can be created will be changed to 30. However, the default dashboards provided by Growth Action are not included in this count.
[[인용:정보:작게]] If you are already exceeding the limit and cannot create additional dashboards, please delete unused dashboards to secure the limit.
[Change in Maximum Number of Widgets Allowed within a Dashboard | Effective Date: 2024.07.31]
The maximum number of widgets that can be created within a dashboard will be changed to 20.
[[인용:정보:작게]] If you are already exceeding the limit and cannot view the dashboard or add more widgets, please delete unused widgets to secure the limit or create a new dashboard to separate widgets by category.
[Change in Dashboard Loading Method | Effective Date: 2024.07.02]
If the number of events in the previous month exceeds 100 million, the widget loading method within the dashboard will change from automatic to manual to ensure smooth loading.
[[인용:정보:작게]] If you are already exceeding the limit and the dashboard does not load automatically, please enter the dashboard and click the view button for the widget you want to check.
[Upcoming - Change in Maximum Query Period for Dashboards | Effective Date: 2024.07.23]
The maximum query period for dashboards and widgets will be changed to 2 years from the query date.
[[인용:정보:작게]] If the query period of your existing saved dashboards or widgets exceeds the limit, please adjust the set query period to meet the criteria.
2. Data Explorer
[Change in Maximum Number of Creations Allowed | Effective Date: 2024.07.31]
The maximum number of reports that can be created through Data Explorer will be changed to 30.
[[인용:정보:작게]] If you are already exceeding the limit and cannot create additional reports, please delete unused reports to secure the limit.
[Change in Report Loading Method | Effective Date: 2024.07.02]
If the monthly event volume is high, the report loading method will change from automatic to manual to ensure smooth loading.
[[인용:정보:작게]] If you are already exceeding the limit and the report does not load automatically, please enter the report and click the view button to check the data.
[Upcoming - Change in Maximum Query Period for Reports | Effective Date: 2024.07.23]
The maximum query period for reports will be changed to 2 years from the query date.
[[인용:정보:작게]] If the query period of your existing saved reports exceeds the limit, please adjust the set query period to meet the criteria.
3. Audiences
[Upcoming - Change in Maximum Number of Creations and Activations Allowed | Effective Date: 2024.07.23]
The maximum number of audiences that can be created by type will be changed as follows:
- Account Audiences (Device + User): Maximum 30 (Dynamic Audiences: Maximum 10 active)
- App Audiences (Device + User): Maximum 30 (Dynamic Audiences: Maximum 10 active)
[[인용:정보:작게]] If you are already exceeding the limit and cannot create or activate additional audiences, please delete unused audiences to secure the limit. Please delete unused dynamic audiences to secure the limit. Please deactivate unused dynamic audience schedules to secure the limit.
[Upcoming - Discontinuation of Hourly Dynamic Audience Support | Effective Date: 2024.07.23]
Support for Hourly type in Dynamic Audiences will be discontinued, and only Daily type will be supported.
[[인용:정보:작게]] If you already have an Hour type audience, please change the refresh cycle to Daily. Please adjust the linked Growth Action to match the Daily cycle.
[Upcoming - Discontinuation of Archived State Support for Audiences | Effective Date: 2024.07.31]
Support for the Archived state of audiences will be discontinued, and it will be changed to deletion.
[[인용:정보:작게]] If you already have audiences in the Archived state, they will be deleted, so please change the state in advance if necessary. If audiences already in use for reports and Growth Action are deleted, those features may not function properly.
4. Segments within Audiences
[Upcoming - Change in Maximum Number of Segment Creations Allowed | Effective Date: 2024.07.31]
The maximum number of segments that can be created within an audience will be changed to 5.
[[인용:정보:작게]] If the number of segments already exceeds the limit, audience simulation will not be possible. Please delete unnecessary segments to secure additional limits.
[Upcoming - Change in Maximum Number of Segment Joins Allowed | Effective Date: 2024.07.31]
When editing the audience design, each segment can be combined up to 5 times (intersection, difference, union).
[[인용:정보:작게]] If the number of combination conditions already exceeds the limit, audience simulation will not be possible. Please adjust the combination conditions to be five or fewer.
These changes have been made after extensive consideration and review to provide you with stable and sustainable services. We ask for your understanding and cooperation with these changes to our service provision policies.
Dfinery is committed to supporting your business operations with minimal disruption. If you have any further questions or feedback, please do not hesitate to contact us.
Thank you.
Best regards,
The Dfinery Team